1.Quotation
Shortly after submitting your document you will receive a quotation and an estimate of the time required.
2.Ordering
Once you are ready to place an order, you will be informed of the scheduled date for submission of the translation. If this date is acceptable to you, the translation process will commence. (Private individuals may be required to provide payment in advance.)
3.Translation
4.Proofreading
5.Delivery
Your translation will be sent to you as an email attachment by the delivery date. The translation may be accompanied by a note from the translator explaining the approach taken.
6.Client Review
If you have questions or comments about the translation you can submit them by email or using the enquiry form. We will review your questions or comments and respond as soon as possible. There is no charge for this service. If the review process identifies a misinterpretation (for example, a Japanese surname has been rendered using a different reading from the one actually used), a revised translation will be issued.
7.Invoicing
Your invoice will be issued as an email attachment.